Feature availability

Availability is not permission. A user needs the right role and the school must also pass the feature, plan, limit, and—in controlled cases—platform rollout checks.

Feature	Free	Starter	Pro	Enterprise	Important condition
Learning Plans	Available	Available	Available	Available	Optional; the school must enable and configure it
Parent portal	—	Default on	Default on	Default on	Requires a valid parent invitation and linked child
PDF reports	—	Default on	Default on	Default on	Applies only to supported PDF outputs
CSV export	—	—	Default on	Default on	Export permissions and supported report still apply
API read access	—	—	—	Plan default on	Also requires service read rollout, an active eligible school, key, scopes, and quota
API write access	—	—	—	Default off	Requires explicit feature enablement and separate service write rollout
School logo branding	—	—	—	Default on	Supports the school logo in approved views; not full white-labeling or a custom domain
WhatsApp notifications	Unavailable	Unavailable	Unavailable	Unavailable	A legacy entitlement identifier exists, but no working delivery channel is released

“Default on” describes the plan baseline, not a guarantee for a particular school. Waqar may apply an authorized school-specific override, and other eligibility or capacity controls may still deny the action.

Plans can define soft and hard capacities such as active students, halqas, staff, storage, API keys, requests, or exports. A soft limit can warn before a hard limit blocks additional use. The relevant school screen is the authority for current usage and effective limits.

Removing or changing a plan does not authorize users to bypass a limit by duplicating schools, accounts, or records.

API eligibility is deliberately layered. In addition to the plan feature, the school must be active and eligible, platform rollout must allow the access class, the key must be active and unexpired, the request must meet network and scope policy, and quotas must permit it. Write eligibility is independent of read eligibility.

1. Confirm the active school and your role.
2. Check the school plan, feature display, and current limits.
3. Check whether the feature needs school-level enablement, such as Learning Plans.
4. For API access, check rollout and key policy separately.
5. Ask an authorized administrator to review the effective setting; do not infer availability from a menu item, database name, or older announcement.